We're Here For You
At Franklord, your peace of mind is as important as the watch on your wrist. We’ve designed our support channels to get you the exact help you need, without the wait.
🚨 Priority Escalations & Complaints
Your satisfaction is non-negotiable. If something isn't absolutely perfect, skip the queue and speak directly to our primary resolution team.
📞 +91 9326546055
✉️ franklordsupport@gmail.com
⚡ Warranty, Repairs & Orders
Strictly for watch repairs, warranty claims, and urgent order tracking. This inbox is monitored constantly for the fastest possible resolution.
✉️ franklordsupport@gmail.com
🛡️ The 24-Hour Guarantee (Level 2 Escalation)
Our primary specialists resolve 99% of all inquiries within hours. We politely ask that you use the primary channels above first. However, if you have reached out and have not received a response within a full 24 hours, we consider that a failure on our part. In such rare instances, please bypass the queue and call our Level 2 Master Desk.
Master Escalation Line: +91 7699113555
*Notice: To ensure this line remains open for genuine escalations, please confirm you have already submitted your query to the primary team and waited the mandatory 24-hour period before calling.
Headquarters
Franklord
Shop 216, 1st Floor, A Wing, Flat 104,
ANJUR GAON ROAD, Anjurphata Road,
Mankoli Naka, Bhiwandi,
Thane, Maharashtra, 421302
Email Directory
Repairs, Warranty & Complaints:
franklordsupport@gmail.com
Collaborations & General Info:
support@franklord.in
Support Hours
Mon – Fri: 10:00 AM – 6:00 PM
Sat – Sun: Closed
*Priority emails are monitored extended hours.
Visit Us or Fill Our Online Form
Want to visit in person? Please call ahead to schedule.
Or simply use our Contact Form on the website and our team will get back to you promptly.